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General Questions:
- What is 1st Choice Host's DNS information?
- What is the difference between Majordomo and the subscribable maillists?
- Can I compile programs written in C and C++?
- How can I tell how many visits my web site gets?
- Do you offer web page design services?
- Can I upgrade my account?
- Do you maintain backups of my data?
- Do you offer dialup Internet access?
- What is virtual Web Hosting?
- Can I access my domain without the "www" in front?
- What are your Network capabilities?
- What Operating System and Server Software is being used?
- What type of hardware are you using?
- Do you handle international orders?
- Will Server Side Includes (SSI) work on your servers?
- What is the cost for additional logins?
- Are third level domain names available?
- Can I point additional domains to the same main page as my current domain?
- Can I host domains in the sub-directory of my main account?
- Can I subdivide my space and resell it?
- Do you offer Technical Support?
- How long does it take to set-up a new account?
- Can I use my account for commercial purposes?
- Will I have unlimited access to my site for updates?
- How do I transfer files to my web site?
- What is a virtual/true domain?
Answers:
| | What is 1st Choice Host's DNS information?
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Primary Name Servers: ns.hostsite4u.com IP: 209.204.221.248
Secondary Name Servers: ns2.hostsite4u.com IP: 209.204.228.89
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| | What is the difference between Majordomo and the subscribable maillists?
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The Subscribable maillists are a very simple to use way of building a e-mail list to maike general announcements, such as specials, price drops, or a monthly newsletter.
Majordomo is a highly interactive full featured program that allows every one subscribed to the list to interact and post to the list. Its fully designed to automate the management of Internet mailing lists. Commands are sent to Majordomo via electronic mail to handle all aspects of list maintainance. Once a list is set up, virtually all operations can be performed remotely, requiring no intervention upon the postmaster of the list site.
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| | Can I compile programs written in C and C++?
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Yes, if the account you choose includes Telnet access. The standard gcc compiler is used.
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| | How can I tell how many visits my web site gets?
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Included FREE with every account are Wusage 7.1 or higher or Webalizer. Each of these are very powerful tools for graphically tracking visitors to your site. It provides you statistics on how long visitors were there, what pages they visited and the order in which they were visited. With the advanced logging feature activated it even captures what browser was being used and how the visitors found you, whether through a search engine or a web site link.
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| | Do you offer web page design services?
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Yes. We currently offer Web Design Services.
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| | Can I upgrade my account?
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Yes. You can upgrade your account at any time.
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| | Do you maintain backups of my data?
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Yes. We backup your web directory daily on redundant hard drives installed on each of our hosting servers.
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| | Do you offer dialup Internet access?
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No. We currently don't offer dialup access.
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| | What is virtual Web Hosting?
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We specialize in virtual web hosting, which means you can find a home for your web site on our high performance web servers and establish your presence on the Internet with your own unique domain name. This is a cost effective alternative to hosting your own web site internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software, guaranteed reliability and round the clock technical support, all at a fraction of the cost of doing it yourself.
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| | Can I access my domain without the "www" in front?
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Yes. You will be able to access your domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.
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| | What are your Network capabilities?
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You are hosted on our fiber optic network, which connects to the Internet through 4 redundant DS-3 multi-homed connections. This high-speed connectivity combined with exceptionally fast and reliable Dual Pentium III servers, guarantee fast access to all web sites housed within our network, and 99.9% uptime 24 hours a day, 365 days a year.
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| | What Operating System and Server Software is being used?
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All our systems run a customized version of RedHat, using the powerful Apache Web Server and Apache SSL Server for secure transactions.
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| | What type of hardware are you using?
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For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems every 3-4 months, thereby providing you access to the latest machines equipped with fast processors and lots of memory and storage space.
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| | Do you handle international orders?
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Yes. We are proud to currently house domains for customers in over 120 countries worldwide and can host any valid domain name extension. If you are interested in foreign domain name registrations, we provide you with useful resources to help link you to most registration services around the world.
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| | Will Server Side Includes (SSI) work on your servers?
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Yes. SSI's will parse on any page ending in .sht or .shtml.
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| | What is the cost for additional logins?
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| | Are third level domain names available?
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Yes. We can give you a third level domain name such as yourname.1stchoicewebsitehosting.net or if you have an existing domain with us anyname.yourdomain.com. The biggest advantage here is that registration is not needed, therefore there are no registration fees involved.
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| | Can I point additional domains to the same main page as my current domain?
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Yes. We can mirror your main web pages and mail system for a one time $30.00 set-up fee for each additional domain. This is a great way to expand the marketing of your present business.
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| | Can I host domains in the sub-directory of my main account?
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| | Can I subdivide my space and resell it?
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Yes. We allow you to create sub-directories, which you can use to offer friends or clients disk space under your main account. You can also request additional FTP Accounts with limited access to a specific directory for a small additional set-up charge.
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| | Do you offer Technical Support?
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Yes. We provide you with 24/7 email support by our Support Staff.
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| | How long does it take to set-up a new account?
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New accounts are set-up within 24 hours from the time we receive your order. Once your account is set-up, you will be emailed your Account Login information (User ID, Password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new web site. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.
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| | Can I use my account for commercial purposes?
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Yes. You can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information, products and services available to the users of the Internet community, and we provide our customers the necessary tools to develop a successful Internet business.
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| | Will I have unlimited access to my site for updates?
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Yes. You have unlimited access via FTP 24 hours a day 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
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| | How do I transfer files to my web site?
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Files must be transferred to the web server via File Transport Protocol (FTP). Internet providers such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you need FTP, Telnet, mail, or other Internet software, visit www.shareware.com. Shareware.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginners who may not be familiar with FTP. Microsoft FrontPage users can "publish" their sites to our server and should not use FTP.
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| | What is a virtual/true domain?
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A virtual/true domain is having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a virtual domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address (www.your-name.com) and by your own personal email address (you@your-name.com). Having your own domain name enables you to maintain the same email address (you@your-name.com) even if you change Internet providers.
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